GPOLY-UPNGP2026-48

Gweru Polytechnic wants a cloud-based VoIP system for 85-plus users with IVR routing, video, team messaging, SMS and CRM integration. Bids close 16 October 2026 at 17:00 CAT.

Gweru Polytechnic is buying a network upgrade built around a cloud VoIP platform for more than 85 users, replacing physical PBX hardware. The specification is unusually detailed: centralised cloud management with a web dashboard for onboarding, direct dial numbers and permissions; multi-tier IVR menus, ring groups and call queues; unified communications with HD audio, screen sharing, team chat, voicemail-to-email transcription and SMS; native connectors for Salesforce, HubSpot, Microsoft 365 and Google Workspace with click-to-dial and automatic call logging; and high-uptime SLAs with real-time analytics. The delivery period is 50 days and bids must stay valid for 90 days. The full tender document was not published where we can read it, so this is written from the eGP listing alone. Download the document from eGP before quoting.

High effort to bid.

Written from the published notice — the full tender document was not available to us. Download it from the source before bidding: eligibility rules, fees and specifications may only appear there.

• No bid form fee is charged (stated as 0).

• The requirement names international CRM connectors that may not suit a polytechnic's actual systems; confirm what is really in use.
• Number porting and local carrier interconnect are not mentioned, and they usually decide whether a cloud VoIP deployment works here.
• Bandwidth and the campus network itself are not described, though the platform depends on both.
• A 90-day bid validity on a subscription service priced in foreign currency carries exchange exposure.

• 22 Sept 2026, 11:33 — Published by GWERU POLYTECHNIC